Additional Information

Site Information

Customer Service

HOW MAY WE HELP YOU?

Please find answers below to frequently asked questions. If at anytime you need further assistance , our concierge is standing by to assist you. You may email
concierge@miguelantoinne.com

 
 
 

SHIPPING AND DELIVERY

 

FREE SHIPPING AND FREE RETURNS.

Shop online. Try on at your convenience. Shipping is free both ways.

 

FREE GROUND SHIPPING

  You will receive your order within 6-8 business days (Monday through Friday).

  You will receive an email confirmation once your order has been shipped.

  MIGUELANTOINNE.COM does not ship to APO/FPO or PO boxes.

 

PRIORITY SHIPPING

Priority shipping for the U.S.A and Canada estimated shipping 3-5 (business days)

$22.00

 

INTERNATIONAL ORDERS

Yes, we ship International. Returns are always free.

All international orders are shipped via FEDEX at a flat rate of $37. Orders over $500 are shipped free. Taxes are calculated at checkout. There are NO additional duties or taxes to be paid on your order(s) once you receive them. International shipments can be tracked on FEDEX.COM with a FEDEX tracking number provided to you in your order confirmation email.

 
 

RETURNS

 

RETURNS ARE FREE WORLDWIDE

Shop Confidently - Try it on at home. Returns are free on all orders from miguelantoinne.com.
We aim to ensure that you are completely satisfied with your purchase. If you are not satisfied with your online purchase, you may return it for a full refund minus any applicable priority or express shipping costs. Please follow our guidelines below for returns.

  All Returns must be postmarked within 14 days of receipt. Returns after this time will not be honored.

  All merchandise must be in its original condition with the original sales tags attached.

  Any items that have been worn, altered, or washed are not eligible for return.

 

HOW TO RETURN MERCHANDISE

U.S.A. RETURNS

Your shipment will include a FEDEX return address label in the box with your purchase(s). 

 

RETURNING YOUR PURCHASE (U.S.A.)

  1. Repackage unwanted items in the original packaging with original tags attached. 
  2. Affix the FEDEX return label on the box that your order was delivered.
  3. Drop your return off at your local FEDEX store or authorized retailer. To locate the nearest FEDEX store or authorized retailer please visit the FEDEX store locator at www.fedex.com

 

INTERNATIONAL RETURNS

We aim to make shopping online from a distance a seamless experience. Returns are free. Simply use the return shipping label provided with your order to return unwanted items. All returns must be unworn, unwashed and with all original tags attached to be eligible for return. If you would like to exchange an item for a different size please indicate the size you would like to exchange for. 

 

RETURN NOTIFICATIONS

Once we receive your return, you wil be notified via email of the receipt of your returned merchandise. (Please note this is the email address provided on your original order.)

Your return will be processed within 2 days of receipt. Your return will be credited to the original form of payment used for purchase excluding original shipping costs.

 

EXCHANGES

We will gladly exchange items for the same item in a different size dependent on stock availability. Exchanges will be shipped the same day of receipt and inspection of return. And of course the shipping of exchanges is on us. Thats right exchanges are FREE!

 
 

TRACKING AN ORDER

 

You may check the status of your order by signing into your account by clicking on "MY ACCOUNT" and review your order history.

You will receive an email confirmation including your tracking number once your order has shipped.

If you have any questions regarding your order please email customer service directly at concierge@miguelantoinne.com

 
 

PAYMENT OPTIONS

 

CREDIT CARDS

We accept Visa, MasterCard, American Express and Discover.

 

MIGUELANTOINNE.COM E- GIFT CERTIFICATES

Customers may use their miguelantoinne.com e-gift certificates to pay for items from the miguelantoinne.com store. You will have the option of entering your e-gift certificate code during the checkout process. In the event the value does not cover the total cost of the order, the customer will need to provide their credit card information to cover the remaining balance. In the event that the order total is less than the value of the gift code, the remaining gift code balance will be available for future purchases.

 
 

SALES TAX

 

Applicable sales taxes are applied to orders shipped to New York State.

Sales tax is not charged on e-gift card shipments.

International taxes are applied during checkout. No additional duties or taxes are to be paid on your order(s) once you receive them. 

 
 

GIFT CERTIFICATES

 

CREDIT CARDS

We accept Visa, MasterCard, American Express and Discover.

 

MIGUELANTOINNE.COM E- GIFT CERTIFICATES

Customers may use their miguelantoinne.com e-gift certificates to pay for items from the miguelantoinne.com store. You will have the option of entering your e-gift certificate code during the checkout process. In the event the value does not cover the total cost of the order, the customer will need to provide their credit card information to cover the remaining balance. In the event that the order total is less than the value of the gift code, the remaining gift code balance will be available for future purchases.

 

CHECKS, CASHIER CHECKS, & MONEY ORDERS

We accept money orders, cashier's checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier checks. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed.

 
 

SIZING

 

SHIRTS & SPORT SHIRTS

 SMLXLXXL
US 14 - 14 1/2” 15 - 15 1/2” 16 - 16 1/2” 17 - 17 1/2” 18 - 18 1/2”
EU 37” 38 - 39” 41 - 42” 43 - 44” 46 - 48”

PANTS, SHORTS - WAIST SIZING

 SMLXLXXL
US 30 32 34 36” 38
EU 46” 48” 50” 52” 54”

JACKETS, COATS, SWEATERS, BLAZERS - CHEST

 SMLXLXXL
US 34 - 36” 38 - 40” 42 - 44” 46 - 48” 50”
EU 44 - 46” 48 - 50” 52 - 54” 56 - 58” 60”
 
 

TYPOGRAPHICAL ERRORS

 

In the event a product is listed at an incorrect price due to typographical error, miguel Antoinne shall have the right to refuse or cancel any orders placed for product(s) listed at the incorrect price. MIGUELANTOINNE.COM shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charges. If your credit card has already been charged for the purchase and your order is cancelled, MIGUELANTOINNE.COM shall immediately issue a credit to your credit card account in the amount of the incorrect price.

 
 

SHOPPING SITE SECURITY

 

MIGUELANTOINNE.COM secures the safety of any information provided by you when shopping on miguelantoinne.com. Any personal information provided will be protected on our secure servers. We do not disclose your information to any third parties.

We do not store your credit card information at any time in order to further protect your security.

Added online security to protect your personal information from unauthorized use if provided by using advanced SSL (secure Sockets Layer) encryption.